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• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• Connect no more than three devices that support HDMI CEC at the same time.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Input Signal Settings - Signal I/O Menu
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When You Cannot Access the Projector Through the Web
Parent topic: Solving Problems
Solutions When You Cannot Access the Projector Through the Web
If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
• For the user IDs, enter the following:
• To access the Basic Control option, enter EPSONREMOTE.
• To access other options and save settings, enter EPSONWEB.
(You cannot change the user IDs.)
• For the passwords, enter the passwords set in the projector's Network menu. There are no default
passwords.
• Make sure you have access to the network the projector is on.
• If your Web browser is set up to connect via a proxy server, the Epson Web Control screen cannot
be displayed. Make settings for a connection without using a proxy server.
• If you set Standby Mode to Communication On in the projector's Operation menu, make sure the
network device is turned on. After turning on the network device, turn on the projector.
Note: The user ID and password are case sensitive.
Parent topic: Solving Network Problems
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