296 Troubleshooting
The Printer does not Turn on or Stay on
When the Pause light does not come on and mechanism
initialization does not start even when the Power
button is
pressed to turn on the printer, try the following solutions for the
problem.
❏ Turn off the printer and make sure the power cord is securely
plugged into the printer.
❏ Make sure your outlet works and is not controlled by a wall
switch or timer.
❏ Make sure the supplied voltage to the printer matches the
rating voltage labeled on the printer. If not, turn off the printer
and unplug the power cord immediately. Contact your dealer
for assistance. See “Contacting Customer Support” on page
344.
c
Caution:
If the supplied voltage and rating voltage do not match, do not
plug the printer back in again, as damage may occur.
The Printer Prints Nothing
The printer is not correctly connected to the
computer
Try one or more of these solutions:
❏ Turn off the printer and computer. Make sure the printer’s
interface cable is securely plugged into the correct terminal of
the computer.
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