Epson Stylus Pro 4900/Epson Stylus Pro 4910  Revision A
TROUBLE SHOOTING  Remedies for Service Call Error  53
Confidential
122A
PF Motor 
overload error
The electric current flowing when driving the motor is 
irregularly large.
 PF Encoder cable is damaged.
 PF Motor cable is damaged.
 Irregular load
 PF Encoder failure
 PF Motor failure
1.  Check the following connection for disconnection and 
damage.
 PF Encoder to SUB-C Board (CN303)
 PF Motor to SUB-C Board (CN302)
2.  Carry out “Encoder Check” to check if the PF Encoder 
functions normally. (See P.399)
3.  Carry out “Motor Measurement Adjustment (PF Motor)” to 
check if the PF Motor functions normally. (See P.393)
1.  Replace the PF Encoder. (See 
P.183)
2.  Replace the PF Motor. (See 
P.182)
3. If the printer does not recover 
from the error, it may be caused 
by irregular load of the PF 
Mechanism. Replace the Printer 
Mechanism.
122B
PF Motor 
over speed error
Detects that it is being driven at an irregularly faster speed 
than the specified value just before stopping.
 PF irregular load
 PF Encoder failure
 SUB Board is damaged.
 PF Motor driver failure
Carry out “Encoder Check” to check if the PF Encoder 
functions normally. (See P.399)
1.  Replace the PF Encoder. (See 
P.183)
2. Replace the SUB-C Board. (See 
P.163)
3. Replace the Main Board. (See 
P.152)
122C
PF Motor 
reversing error
Detects accumulatively more than the specified number of 
times that it is being driven in the opposite direction to the 
specified driving direction.
 The polarity of PF Encoder cable is opposite.
 The polarity of PF Motor cable is opposite.
 Slipping of the teeth of PF Timing Belt
 PF Encoder failure
1.  Check the following connection for disconnection and 
installation direction.
 PF Encoder to SUB-C Board (CN303)
 PF Motor to SUB-C Board (CN302)
2.  Check if the tension of the PF Timing Belt is proper. (See 
P.366)
3.  Carry out “Encoder Check” to check if the PF Encoder 
functions normally. (See P.399)
1. Adjust the tension of the PF 
Timing Belt. (See P.366)
2. Replace the PF Encoder. (See 
P.183)
122D
PF Motor 
driving time-out error
Detects that the driving period is irregularly long. 
 Irregular load
 Firmware becomes out of control.
 ---
Replace the Main Board. (See 
P.152)
122E
PF Motor 
velocity deviation error
Detects, when accelerating/decelerating the motor, that it is 
being driven at an irregularly faster speed than the specified 
value. 
 Irregular load 
 PF Encoder failure 
 PF Motor failure
 SUB Board is damaged.
 PF Motor driver failure
1.  Carry out “Encoder Check” to check if the PF Encoder 
functions normally. (See P.399)
2.  Carry out “Motor Measurement Adjustment (PF Motor)” to 
check if the PF Motor functions normally. (See P.393)
1.  Replace the PF Encoder. (See 
P.183)
2.  Replace the PF Motor. (See 
P.182)
3. Replace the SUB-C Board. (See 
P.163)
4. Replace the Main Board. (See 
P.152)
Code Error Name Cause Check Item Remedy