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Epson SureColor SC-F6300 Series - Troubleshooting Print Positioning and Surface Issues; Print Positioning and Paper Alignment; Scuffed or Soiled Printed Surface

Epson SureColor SC-F6300 Series
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o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the print
head stops suddenly causing unevenness in the color.
Do not open the printer cover while printing.
The print is not positioned properly
on the paper.
o
Have you specified the print area?
Check the print area in the settings of the application
and the printer.
o
Is the paper skewed?
If Off is selected for Paper Skew Check in the Setup
menu, printing will continue even if the paper is
skewed, resulting in data being printed outside the
paper area. Select On in Paper Skew Check from the
Setup menu.
U “Setup menu” on page 54
o
Does the print data fit within the paper
width?
Although under normal circumstances printing stops
if the print image is wider than the paper, the printer
may print beyond the edges of the paper when Off is
set for Paper Size Check in the Setup menu. If it prints
beyond the edges of the paper, the inside of the
printer becomes dirty with ink.
Changed settings are reflected when the paper is
reloaded.
U “Setup menu” on page 54
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in bidirectional
printing)
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
U “Adjusting Gaps in the Print Position (Head
Alignment)” on page 31
The printed surface is scuffed or
soiled.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. If you are using a software RIP,
contact the manufacturer for information on the
settings and paper that can be used.
o
Is the paper wrinkled or creased?
Do not use old paper or paper with creases in it.
Always use new paper.
o
Is the print head striking the printed surface?
If the printable side of the paper is rubbed while
printing, increase the gap using Platen Gap from the
Paper menu.
U “Paper menu” on page 51
o
Is the print head scuffing the edge of the
paper?
Widen the setting for the Top margin in Roll Paper
Margin from the Setup menu.
U “Setup menu” on page 54
o
Widen the bottom margin
Depending on the content of the print data, the
bottom edge of the printable surface may be rubbed.
In this situation it is best to create your data with a
bottom margin of 150 mm.
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “The printable surface is still dirty even after
cleaning the platen” on page 73
SC-F6300 Series User's Guide
Problem Solver
95

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