Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
Prepare empty waste ink bottle. The Waste Ink Bottle is getting full. Ready a new Waste Ink Bottle.
U “Options and Consumable Products” on page 99
Chip unit error
Chip unit not recognized. Reattach
or replace.
❏ Remove and reinsert the chip unit. If the same error still occurs, replace with a new
chip unit.
U “Refilling ink” on page 73
❏ Condensation may have formed on the chip unit. Keep at room temperature for at
least 4 hours.
U “Notes on handling ink packs and ink tanks” on page 16
Chip unit error
Chip unit not recognized. Refill
after matching ink pack with label?
Use only the chip units from specified Epson ink packs.
You cannot use unspecified Epson ink packs.
U “Options and Consumable Products” on page 99
Check Ink Levels Chip unit is nearing end of service life. Obtain an ink pack of the appropriate color as soon
as possible.
Check the remaining ink in the ink tank via the scale on the ink pack. When remaining ink is
50 mm or less from the bottom of the ink tank, replace the chip unit and refill the ink. If the
remaining ink level is greater than 50 mm from the base of the ink tank, continue use until
the remaining ink reaches 50 mm.
U “Options and Consumable Products” on page 99
U “Notes on handling ink packs and ink tanks” on page 16
U “Refilling ink” on page 73
F/W Install Error
Firmware update failed.
Restart the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Use EPSON LFP Remote Panel 2 to update the firmware again.
If this message appears in the control panel again, contact your dealer or Epson Support.
Command Error
Check print settings on RIP.
Press the W button and select Job Cancel to stop printing. Check that the installed
software RIP is compatible with the printer.
Take-up Error
Check Auto Take-up Reel Unit and
restart printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
If this message appears in the control panel again, contact your dealer or Epson Support.
SC-F6300 Series User's Guide
Problem Solver
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