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Chapter 6 Troubleshooting
Roll Paper Jam
If roll paper jams, cut off the section of paper wrinkled by the jamming, and then reload the roll paper.
1
Turn off the product.
2
Open the roll paper cover.
3
Cut off the section of paper wrinkled by the jamming, and then reload the roll paper.
4
Close the roll paper cover.
CAUTION
Do not touch the thermal head or the area around it. They may be very hot immediately after a
print operation.
Do not pull out roll paper with excessive force. Doing so can damage the roll paper and creates the
risk of product malfunction.
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