Epson WF-2860 Series User Manual

Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper, and then insert the paper cassette all the way.
You need to replace Ink Cartridge. To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
The printer's borderless printing ink pad is
nearing the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Tap OK to resume printing.
The printer's borderless printing ink pad has
reached the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
However, non-printing features such as scanning are available.
Paper Setup Auto Display is set to O. Some
features may not be available. For details, see
your documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
No dial tone is detected.
This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the
rst
digit of a fax number and send the fax to the wrong number.
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web
Cong
utility.
Run Web Cong, and then update the root certicate.
User's Guide
Solving Problems
180

Epson WF-2860 Series Specifications

General

Functions	Print, Copy, Scan, Fax
Input Capacity	150 sheets
Output Capacity	30 sheets
Paper Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Technology	Inkjet
Print Resolution	5760 x 1440 dpi
Print Speed (Black)	14 ppm
Print Speed (Color)	7.5 ppm
Max Print Size	8.5 x 47.2"
Duplex Printing	Yes
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive, Half Letter
Automatic Document Feeder	Yes, 30 sheets
Scanner Type	Flatbed + ADF
Fax Transmission Speed	Approx. 3 sec per page
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	2.4" color LCD
Ink Cartridge Type	Black, Cyan, Magenta, Yellow
Weight	14.6 lb