Error Messages Solutions
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Click Print Queue on the printer driver's Maintenance tab. Make sure
the printer port is selected correctly in Property > Port from the Printer
menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
*
In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the product is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print using the borderless print option.
e
need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications. e printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider.
e
Epson warranty does not cover the cost of this replacement.
Related Information
& “Contacting Epson Support” on page 223
& “Installing the Latest Applications” on page 175
& “Updating the Printer's Firmware using the Control Panel” on page 176
Checking the Printer Status - Windows
1. Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 64
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.
Click Options & Supplies > Utility > Open Printer Utility.
User's Guide
Solving Problems
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