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Code Condition/solution
103 Print quality was decreased due to a lack of available memory. If the quality of the printout
is unacceptable, try simplifying the page by reducing the number of graphics or the
number and size of the fonts.
104 Reverse printing has failed due to a lack of available memory. Clear fonts and macros
from the product's memory using the PDL Font > Macro option from the Settings >
General Settings > System Administration > Clear Internal Memory Data list or
reduce the data size of the print job.
106 Cannot print from the computer due to access control settings. Contact your product
administrator.
107 User authentication failed and the job has been canceled. Make sure the user name and
password are correct. If you still cannot print, select Settings > General Settings >
System Administration > Security Settings > Access Control. Enable the user
restriction function and allow the job without authentication information.
108 Confidential job data was deleted when the product was turned off.
109 The received fax was already deleted.
110 The job was printed 1-sided because the loaded paper does not support 2-sided printing.
If you want to print on both sides, load paper that supports 2-sided printing.
111 Available memory is running low. Reduce the size of the print job.
120 Cannot communicate with a server using an open platform. Check the server or network
for errors.
201 The product's memory is full. You can send pages individually, or print received faxes and
delete them to free up memory space. If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
202 The line was disconnected by the recipient's fax machine. Wait a moment, then try again.
203 The product cannot detect a dial tone.
Make sure the phone cable is connected correctly and the phone line works. If you
connected the product to a PBX (Private Branch Exchange) phone line or Terminal
Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the
Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the
product to drop the first digit of a fax number.)
204 The recipient's fax machine is busy. Wait a moment, then try again.
205 The recipient's fax machine does not answer. Wait a moment, then try again.