Epson WF-C879R Series User Manual

The printer is not connected to the network.
Solutions
Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If the report shows that the network connection failed, check the network connection
report and then follow the printed solutions.
& “Printing a Network Connection Report” on page 306
There is a problem with the network settings on the smart device.
Solutions
Try accessing any website from your smart device to make sure that your smart device's network settings
are correct. If you cannot access any website, there is a problem on the smart device.
Check the network connection of the computer. See the documentation provided with the smart device
for details.
Cannot Start Scanning
Cannot Start Scanning from Windows
Make sure the computer and the printer are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson
Soware
> Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson Printer Connection
Checker.
2.
Follow the on-screen instructions to check.
Note:
If the printer name is not displayed, install a genuine Epson printer driver.
“Checking if a genuine Epson printer driver is installed - Windows” on page 178
When you have
identied
the problem, follow the solution displayed on the screen.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning
221

Epson WF-C879R Series Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Monthly Duty Cycle	Up to 75, 000 pages
Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Scan Resolution	Up to 1200 x 2400 dpi
Ink Colors	Cyan, Magenta, Yellow, Black
Print Resolution	4800 x 1200 dpi
Category	Printer
Mobile Printing	Apple AirPrint, Android Printing, Mopria
Display	4.3" color touchscreen
Paper Sizes	A4, A5, A6, B5, Legal, Letter
Ink Type	Pigment-based
Max Paper Size	13 x 19 inches (Super B)
Print Speed (Black)	25 ISO ppm