PC-FAX driver is paused.
Solutions
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
User authentication failed when a fax is sent from a computer.
Solutions
Set the user name and password in the printer driver. When sending a fax from a computer when the
security function that restrict users from using the printer's fax function is set, user authentication is
performed with the user name and password set in the printer driver.
There are some problems with fax connection and fax settings.
Solutions
Try the resolutions for fax connection and fax settings.
Error Code is Displayed on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
button, and then selecting Job Status. See the following table to
nd
the problem and
its solution.
Code Problem Solution
001 The product was turned o by a power failure. -
101 The memory is full. Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
102 Collated printing has failed due to a lack of available
memory.
❏ Select Settings > General Settings > System
Administration > Clear Internal Memory Data
> PDL Font, Macro, and then clear the fonts and
the macros that you have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
Solving Problems
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
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