❏ Align the print head.
“Aligning the Print Head” on page 166
❏ Run a nozzle check to see if the print head nozzles are clogged.
If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and
the nozzle check alternately 3 times and check if the clogging has cleared.
Note that print head cleaning uses some ink.
“Checking and Cleaning the Print Head” on page 162
❏ Tu rn
o
the printer, wait for at least 6 hours, and then check if the clogging has cleared.
If the problem is clogging, leaving the printer for a while without printing may solve the problem.
You can check the following items while the printer is o.
❏ Check that you are using genuine Epson ink cartridges.
Epson recommends using a genuine Epson ink cartridges. is product is color-adjusted based on genuine ink
cartridges, so using non-genuine products may reduce print quality.
“Ink Cartridge Codes” on page 293
❏ Check if the translucent lm is smeared.
If there are smears on the translucent lm, carefully wipe o the smear.
“Cleaning the Translucent Film” on page 169
❏ Make sure that there are no paper fragments
le
inside the printer.
When you remove the paper, do not touch the translucent lm with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
“Paper Handling Precautions” on page 31
“Available Paper and Capacities” on page 289
“Unavailable Paper Types” on page 292
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ If you turn o the printer, wait for at least 6 hours, and if print quality has still not improved, run Power
Cleaning.
“Running Power Cleaning” on page 165
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 321
& “Contacting Epson Support” on page 321
Solving Problems
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