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7 Appendix
This appendix contains supplemental information to aid you in
using the EROAD ELD.
7.1 Contacting EROAD
Drivers should first contact their supervisor with any questions.
Supervisors may contact their EROAD representative, when
needed.
EROAD, Inc.
7618 SW Mohawk Street
Tualatin, OR 97062
1-855-50-EROAD or 1-503-305-2255
support@eroad.com
www.eroad.com
7.2 Glossary
Term Description
CMV Commercial Motor Vehicle
Config Configuration
D Driving
ELD Electronic Logging Device
FMCSA Federal Motor Carrier Safety Administration
GPS Global Positioning System
HoS Hours of Service
IFTA International Fuel Tax Agreement
In-Vehicle
Device
EROAD™ Electronic Logging Device system
includes the in-vehicle device and the
EROAD Depot application
Info Information
Odo Odometer
OFF WT O wait or duty time
PC Personal Conveyance
PIN Personal Identification Number
SB Sleeper Berth
USDOT United States Department of Transportation
VIN Vehicle Identification Number
WMT Weight Mile Tax
YM Yard Move
7.3 Error messages and malfunctions
The following list represents typical error messages that might
appear. It is not intended to be all inclusive. Refer to the EROAD
ELD visor cards or contact EROAD for more information.
7.4 Message 7.5 Description or Remedy
Data diagnostic – Tap
to fix
Tap this error message in the red
banner on the in-vehicle device
and follow the instructions. See
6.2Resolving data diagnostics for
more information and refer to the
malfunctions visor card
Loss of GPS signal.
This will be resolved
automatically as soon
as there’s a GPS signal.
No driver action needed. The
EROAD ELD automatically
searches for a GPS signal.
Missing required data
elements. Please enter
the missing data.
Tap the Fix button and/or tap
the Edit icon to enter the missing
data elements.
There are no driver
logins available yet,
please contact your
carrier manager and
keep paper logs.
Your login has not been entered
in the EROAD Depot application.
Use your paper logs and contact
your supervisor.
Uncertified icon
appears.
Tap Logs > Certify when you are
ready to certify your logs. (See
3.8Certifying your logs.)
You cannot shorten
driving time.
Automated driving time using
the Drive, Yard Move, or Personal
Conveyance status codes cannot
be edited.