ETAS ES581.4 - Module Not Found and Measurement Issues

ES581.4 - User’s Guide30
Troubleshooting Problems ETAS
The ES581.4 module is
not found using
"Search for hardware".
Did you install INCA with
the required version?
Check whether the INCA
version installed on your
PC meets the require-
ments in chapter 5.2.2
on page 34.
Did you install INCA ES5xx
Add-On with the required
version?
Check whether the INCA
ES5xx Add-On version
installed on your PC meets
the requirements in chap-
ter 5.2.2 on page 34.
Did you install the
required firmware on the
module?
Check with HSP whether
the required firmware is
installed on the module.
Is the hardware connected
to the PC?
Check whether the
cabling is intact.
The measurements are
not being started.
Does the INCA monitor
log ask you to perform an
update?
Update the firmware of
the module with HSP.
Does the module provide
no data?
Check whether your mea-
surement setup meets the
requirements.
Check whether the
cabling of the hardware to
the PC is correct and
intact.
Check the LED "ER" for
blinking: the baud rate
could be unsupported by
the module. For supported
baud rates refer to chapter
5.3.2 on page 35.
Note
In case the ES581.4 module is malfunctioning, disconnect the USB and CAN
connectors and contact the ETAS support (refer to 8 on page 43).
Problem Diagnostics questions Possible solutions