ES581.4 - User’s Guide 29
ETAS Troubleshooting Problems
4 Troubleshooting Problems
This chapter gives some information of what you can do when problems arise
with the ES581.4 and when general problems arise that are not specific to an
individual software or hardware product.
4.1 Displays of the LEDs
For assessing the operating states and for removing errors of the ES581.4,
observe the display of the LEDs which provide information about the function of
the interfaces and the ES581.4 (see chapter 2.7 on page 16).
4.2 Problems with the ES581.4
The following table lists some of the possible problems together with a possible
solution. In case of further questions, please contact our technical service (see
chapter 8 on page 43).
Problem Diagnostics questions Possible solutions
The computer does not
install the drivers when
the module is con-
nected for the first time.
Has the USB driver already
been installed?
Check whether the mod-
ule is listed in the Win-
dows Device Manager. It
may already be installed,
or it was installed by the
operating system. Addi-
tional information con-
cerning the Device
Manager settings is
located in chapter 3.4
on page 27.
Is the USB port of the PC
defective?
Try using a different USB
port of the computer.
Restart the PC.
The USB driver is not
being installed.
Ensure that you are
logged in with the
required authorizations
for installing the driver
(administrator rights).
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