ETC Source Four LED 3 Series

Questions and Answers

J
Jason SalazarAug 15, 2025
What to do if ETC Source Four LED 3 shows "Multiverse Failure" error?
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  connor33Aug 15, 2025
  The "Multiverse Failure" error can occur for several reasons: * The fixture is still connected to wired DMX control, which overrides wireless DMX. * Other wireless systems are interfering with the Multiverse wireless communication. * The fixture or Multiverse antennas are not optimally oriented. * The Multiverse transmitter is not optimally located. To resolve this: * Disconnect the DMX in cable. * Change the radio settings to different channels, minimizing overlap with other Wi-Fi sources. * Adjust the antennas on the fixtures and/or Multiverse products. * Relocate the Multiverse transmitter.
K
Kristina BookerAug 18, 2025
What to do if ETC Source Four LED 3 displays "LED High Temp" or "Power Budgeting" error?
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  Justin AvilaAug 18, 2025
  The "LED High Temp" or "Power Budgeting" error might appear due to: * The fan being set too low for the current LED intensity. * Fan failure. * Temperature sensor malfunction. To address this: * Check if the fan is running and verify the fan level in the About Sensors screen. * If the temperature sensor is failing, contact ETC Technical Services for assistance.
D
David ColemanAug 22, 2025
What to do if my ETC Source Four LED 3 Lighting Equipment is stuck on the last look sent via DMX?
- F
  Frank KingAug 22, 2025
  If your lighting fixture remains on the last look sent via DMX, it might not be receiving DMX signals. Check the DMX In connector and cable to ensure they are properly connected. Also, verify that the DMX source is sending data.
J
jacquelinerandallAug 25, 2025
Why does the color on my ETC Source Four LED 3 not match?
- M
  Michelle JacksonAug 26, 2025
  Color discrepancies can occur if the color is out-of-gamut, which will display as an error message. You can check the About Color screen to see if the color is out-of-gamut. A failing temperature sensor can also cause color mismatch. If you suspect the temperature sensor is failing, contact ETC Technical Services.
R
Robin MaldonadoAug 28, 2025
What to do if ETC Source Four LED 3 Lighting Equipment displays "USB Error"?
- M
  Michael MarshallAug 28, 2025
  If the "USB Error" message appears, it means the fixture is having trouble reading the USB drive. Try removing and re-inserting the USB drive. If the error persists, use a different USB drive.
K
Kim ClarkAug 31, 2025
How to fix flickering ETC Source Four LED 3?
- A
  Alexa RodriguezAug 31, 2025
  If your ETC Lighting Equipment is flickering, it might be due to receiving bad DMX data. Check the About Control screen to confirm that the DMX controller is sending good DMX. If the DMX data appears to be good, contact ETC Technical Services.
J
Joshua GregorySep 4, 2025
What to do if ETC Lighting Equipment displays "No Bundle" error?
- P
  Pam MaxwellSep 4, 2025
  The "No Bundle" error indicates that the fixture doesn't have a firmware bundle stored internally, possibly due to a failed firmware update. Try updating the firmware again. If the error continues, contact ETC Technical Services.
T
Tanya RowlandSep 7, 2025
What to do if ETC Source Four LED 3 displays "Bundle Mismatch" error?
- H
  handersonSep 7, 2025
  The "Bundle Mismatch" error indicates that an error occurred during a firmware update. You should try updating the firmware again.
C
Chelsey SanchezSep 12, 2025
Why is the fan on my ETC Lighting Equipment so loud?
- S
  Scott ChaneySep 12, 2025
  A loud fan indicates that the DMX value for fan operation is set too high. Verify that the DMX value is appropriate for the fan channel.

Summary

Introduction

Overview

Fixture Components Identification

Details the physical parts and connections of the Source Four LED Series 3 fixture.

ETC Technical Services Support

Fixture Safety Precautions

Setting Up and Focusing the Fixture

Install the Fixture Antenna

Steps to install the wireless antenna on the fixture.

Install Shutter Barrel and Lens Tube

Instructions for installing shutter barrels and lens tubes on the fixture.

Fixture Mounting and Connections

Guidance on mounting, adjusting yoke, and connecting power and data cables.

User Interface and Controls Overview

Detailed explanation of the fixture's display, encoders, buttons, and ports.

Shape the Light Beam

Methods to shape the light beam using shutters, patterns, and barrel rotation.

Use Fixture in DMX Mode

DMX Address and Mode Configuration

Procedures for setting the DMX address and selecting the DMX mode.

DMX Loss Behavior Settings

Configuration options for fixture behavior when DMX signal is lost.

Use Fixture in Stand-alone Mode

Studio Mode Operation

How to use and customize studio presets for white light control.

Color Mode Operation

How to select and customize color presets for various lighting effects.

Effects Mode Operation

How to create and control dynamic lighting effects using sequences.

Preset Mode Operation

How to select, modify, and save presets for lighting scenes.

Set Up Wireless Control

Wireless Communication Setup

Steps to configure the fixture for wireless control via Multiverse and Set Light app.

Control and Customize Display

UI Lock and Display Settings Adjustment

How to lock the UI and customize display backlight, encoder brightness, and timeout.

Troubleshooting and Maintenance

Troubleshooting Checklist

A table listing common issues, potential causes, and suggested solutions.

Adjust Pulse Width Modulation (PWM)

How to adjust PWM settings to prevent video flicker and improve dimming.

Test Fixture Emitters

Procedure for testing individual or grouped emitters to diagnose color issues.

View Diagnostic Data

How to access fixture status, sensor readings, and event logs for troubleshooting.

Export Fixture Data for Troubleshooting

Steps to save fixture data to a USB drive for analysis by technical support.

Export Fixture Event Log

How to export the fixture's event log to a USB drive for troubleshooting.

Restore Default Settings

Procedure to reset the fixture's settings to their factory defaults.

Update Fixture Firmware

Instructions for updating the fixture's firmware using a USB drive or UpdaterAtor.

Backup and Restore Fixture Configuration

How to save and load fixture settings to and from a USB drive.

Specifications and Reference

Fixture Environment and Electrical Specs

Operating conditions, IP rating, power requirements, and consumption.

Fixture Weight Specifications

Physical weight specifications for the fixture body and shutter barrel.

RDM Parameters

Lists Remote Device Management (RDM) parameters and their values for the fixture.

Fixture Compliance Information

Overview of compliance standards and information for the fixture.

FCC Compliance Details

Details FCC compliance requirements and identification numbers for the device.

ISED Compliance Information

Information regarding Industry Canada's (ISED) compliance for the fixture.

EU Declaration of Conformity

Statement of compliance with the European Union's Radio Equipment Directive.

Licensed Software Information

Information about third-party licensed software used in the product.