Troubleshooting 8
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E-197 Please set machine type Contact service organisation. -
E-198 Please start software update Contact service organisation. -
E-199 Communication Error Steam
See E-099 on page 92. -
S-000 Initialise, please wait... Wait until the initialisation has finished -
S-001 Coffee boiler is heating... Wait until the coffee boiler has reached its
nominal temperature.
-
S-002 Bean hopper rear missing Check if the bean hopper or lid is inserted
correctly.
“5.4” on page 56
S-003 Bean hopper front missing Check if the bean hopper or lid is inserted
correctly.
“5.4” on page 56
S-004 Please empty the grounds
drawer.
The grounds drawer must be emptied before
cleaning can be started
“5.8” on page 62
S-005 Risk of injury!
Please empty the grounds
drawer carefully.
The grounds drawer was filled
with hot water during
cleaning.
During cleaning the grounds drawer is filled with
water.
Empty it carefully!
“5.8” on page 62
S-006 Grounds drawer is full The grounds drawer has to be emptied. “5.8” on page 62
S-007 Please insert grounds drawer Empty and insert grounds drawer. “5.8” on page 62
S-008 Please insert the grounds
drawer.
The coffee machine can only continue if the
grounds drawer is inserted.
“5.8” on page 62
S-009 Grounds drawer missing The sensor has detected that the grounds drawer
is missing.
“5.8” on page 62
S-010 Bean hopper front is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee
powder in the chamber.
The bean hopper front has to be refilled or
unlocked.
“5.4” on page 56
S-011 Bean hopper rear is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee
powder in the chamber.
The bean hopper rear has to be refilled or
unlocked.
“5.4” on page 56
S-012 Bean hopper is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee
powder in the chamber.
The bean hopper has to be refilled or unlocked.
“5.4” on page 56
S-013 Coffee quantity too high (last
product).
Too much powder coffee was used. Use less
coffee next time.
If the error remains, contact your service
organisation.
“5.6.6” on page 60
S-014 Rinse necessary.
The coffee boiler isn't allowed
to heat before the machine is
rinsed.
Press the rinse key in the upper right corner. “5.3” on page 55
# Info message Explanation / Corrective action Refer to
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