8 Troubleshooting
98/ 132 Enigma User Manual | © Eversys S.A.
W-037 The milk system was cleaned
without detergent.
Please use "Everclean"!
None or not sufficient detergent detected for a
proper cleaning of the milk system.
“7.3.1” on page 80
W-038 Coffee boiler temperature
sensor failure left.
Please check the temperature
sensor and cable.
Contact service organisation. -
W-040 Milk heater temperature
sensor failure left.
Please check the temperature
sensor and cable.
Contact service organisation. -
W-048 During the weekend all milk
products are locked!
Occurs only if you have turned on "Cleaning
Weekend Mode" ("Clean/Standby" menu)
“11.3.5” on page 128
W-050 Fan Front doesn't run.
Check if the fan is plugged in
correctly.
Contact service organisation. -
W-054 Milk pump doesn't run. Contact service organisation. -
W-056 Milk input temperature sensor
failure.
Please check the temperature
sensor and cable.
Contact service organisation. -
W-058 Milk tank temperature left too
high.
Please fill the milk tank with
cold milk.
The temperature of the milk in the fridge is too
high.
Use and refill only cooled milk.
“9.2” on page 102
W-060 Milk module not connected. Contact service organisation. -
W-065 Please schedule next service
with your service technician.
In the next few weeks a service will be necessary.
It's good to plan the next service early enough
(no last minute action).
Please call your service technician.
“7.1.2” on page 77
W-066 Please schedule water filter
change with your service
technician.
In the next few weeks a water filter change will
be necessary.
It's good to plan the next water filter change
early enough (no last minute action).
Please call your service technician.
“7.1.2” on page 77
W-068 The left grinder is blocked.
Close the left bean hopper.
Press "Continue" to start
automatic grinder unblocking.
Contact service organisation. -
W-075 The extraction time is too
high.
Please press "Continue" to
start a rinse.
The extraction time is more than 15 s too long
three times running.
To check if the machine has a problem, a rinse
will be performed after pressing "Continue".
If the warning doesn't disappear after the rinse,
login with manager password:
=> Consult the rinse history for more information
=> Please call your service technician.
“11.3.1” on page 124
# Info message Explanation / Corrective action Refer to
To Next Page
Loading...
