44
7 FAULT DIAGNOSTICS
PROBLEM POSSIBLE CAUSE WHAT TO DO
Foaming Wrong type of detergent
used
Ensure the customer is only using
detergents designed for automatic
dishwashers.
Incorrect amount of
detergent.
Ensure the customer is following the
directions in the user guide for detergent
quantities.
Too much egg in the
wash load.
Increase the amount of detergent being
used.
Rinse aid setting too
high.
Decrease the rinse aid setting.
Rinse aid dispenser plug
not closed properly
Ensure that the rinse aid plug is closed tight,
with it’s hand grip pointing vertically.
Water Leaking Drain hose disconnected
from waste pipe
Check the drian hose for fitment and ensure
it is not leaking.
Water inlet hose not
properly connected.
Ensure the inlet hose is correctly fitted
to the tap/ or is not leaking at the valve
connection.
Other leaks Ensure the customer has used the correct
dishwashing detergent.
Check for lid sealing and lid actuator
operation.
Check for leaks around the heater plate or
motor seals.
Check the rinse aid plug is closed tight, with
the hand grip pointing vertically.
Drawer will not open
(no beeping, no
wash underway)
Childlock feature is
turned on.
Turn the child lock off
Closed drawer auto lock
is on.
Press any button to power on, ask customer
if they need this feature enabled, turn off if
not required.
Power failure during
cycle
power outage in the area. Once power resumes, the cycle will restart in
the same wash program.
Continous beeping
with A/F code in the
display
a fault has occurred Refer to section 7.2 for full fault code
references.
Intermittent beeping dishwash is in pause
mode
Close the dishwasher and press the Start/
Pause button to resume the program.
Dishwasher will not
start
Power supply is not
connected
Check electrical supply to the product.
the drawer is not closed
properly
Check the drawer is closing, check the tub
latches are not holding the drawer open.
keylock feature is on Turn keylock feature off and test
Start/Pause button not
pressed
Press the Start/Pause to start the program.
Dishwasher is in
showroom mode
Get into diagnostics and turn off showroom
mode.
Fan noise coming
from the dishwasher
after a wash
program has
finished.
This is normal, the drying
fan stays on for a set
period of time after the
program has finished to
aid with drying.
No action required.
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