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7 FAULT DIAGNOSTICS
7.1 Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Unclean dishes Wash program unsuitable for
the load
Heavily soiled items may need soaked
before washing, and use the ehavy
cycle.
Spray arm unable to rotate Ensure no items are obstructing the
spray arm path. Make sure the spray
arm is mounted correct on the rotor
and is free to rotate around.
Drawer overloaded/incorrectly
loaded.
Dishes stacked incorrectly can not get
water flow to wash correctly, ensure
that the customer is not stacking
dishes above other dishes.
Filter plate/drain filter is
incorrectly inserted.
Check the drain filter is correctly
located to ensure correct filtration.
Detergent put in the wrong
compartment of the dispenser.
Ensure the correct amount of
detergent is sued and is placed in the
large dispenser bucket.
Excess food not removed from
the dinnerware prior to loading.
Ensure customer is removing large
food scraps from plates before
washing.
Unsuitable detergent Ensure only detergents suitable for
automatic dishwashers are used.
Not enough detergent. Heavy soiled load will need sufficent
detergent to clean, get customer
to check detergent quantities
highlighted in the user guide.
Spray arm holes are blocked. Remove the spray arm and clean
under running water, ensure all the
spray holes are free from obstruction.
Hard water Ensure the product is clean of all lime
scale/calcium build up. This can be
done by using a dishwasher cleaner or
running a normal cycle with a cup of
vinegar added.
Ensure the customer is using a
suitable dishwasher detergent for a
hard water area, detergent levels will
vary depending on water hardness.
F&P does recommend a tablet type
detergent in very hard water areas. An
additive such as citric acid may also
need to be added to help improve
wash performance.
Increase the rinse aid setting.
Models with a built in water softener
(H models only), increase the water
softener setting, refer to page 37
Models without a built in water
softener: As an option, in extreme
hard water areas, the customer could
consult a local plumber on installation
of a household water softener. This
can help poor wash quality for both
dishwashing and laundry product.
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