501
Scan Unable The document is too long for
2-sided scanning.
Press . For 2-sided scanning, use A4 size
paper. Other paper must be within the following
size:
Length: 150 to 357.6 mm
Width: 146 to 218 mm
Scan Unable ## The machine has a mechanical
problem.
• Press and hold to turn the machine off,
and then turn it on again.
• If the problem continues, contact Fuji Xerox
customer service.
Self-Diagnostic The temperature of the fusing
unit does not rise to a specified
temperature within the
specified time.
Press and hold to turn the machine off, wait
a few seconds, and then turn it on again. Leave
the machine idle for 15 minutes with the power
on.
The fusing unit is too hot.
Service Error ## Machine's firmware has a
problem.
• Contact Fuji Xerox customer service.
Size Error The paper size defined in the
printer driver is not supported
by the defined tray.
Choose a paper size supported by the defined
tray.
Size Error 2-sided The paper size specified in the
machine's paper size setting is
not available for automatic 2-
sided printing.
Press (if required).
Load the correct size of paper in the tray and set
the tray for that paper size.
Choose a paper size supported by 2-sided
printing.
(For models without the lever on the 2-sided tray)
Paper size available for automatic 2-sided
printing is A4.
(For models with the lever on the 2-sided tray)
Paper sizes available for automatic 2-sided
printing are A4, Letter, Legal, Mexico Legal, India
Legal and Folio.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Size Mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray
indicated on the LCD and set the size of paper for
the tray.
Supplies
Drum End Soon
The drum cartridge is near the
end of its life.
Order a new drum cartridge before the LCD
displays Replace Drum.
Supplies
Replace Drum
It is time to replace the drum
cartridge.
Replace the drum cartridge with a new one.
The drum cartridge counter
was not reset when a new
drum cartridge was installed.
Reset the drum cartridge counter.
See the instructions included with the new drum
cartridge.
Supplies
Toner Low
If the LCD displays this
message, you can still print.
The toner cartridge is near the
end of its life.
Order a new toner cartridge now so a
replacement toner cartridge is available when the
LCD displays Replace Toner.
Too Many Trays The number of installed Tray
Modules (Optional) exceeds
the maximum number.
Reduce the number of Tray Modules (Optional).
Error Message Cause Action
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