Fuji Xerox DocuPrint M385 z User Manual

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Home > Troubleshooting > Other Problems
Other Problems
*1
For Windows Server
®
2012: Hardware and Sound
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as
lightning or a power surge) may have triggered the
machine’s internal safety mechanisms. Unplug the power
cord. Wait for ten minutes, then plug in the power cord
and press to turn on the machine.
If the problem is not solved and you are using a power
breaker, disconnect it to make sure it is not the problem.
Plug the machine's power cord directly into a different
known working wall electrical socket. If there is still no
power, try a different power cable.
The machine cannot print EPS data that includes binary
with the PS3 emulate printer driver.
(Windows
®
)
To print EPS data, do the following:
1. For Windows
®
7 and Windows Server
®
2008 R2:
Click the (Start) button > Devices and Printers.
For Windows Server
®
2008:
Click the (Start) button > Control Panel >
Hardware and Sound > Printers.
For Windows
®
8 and Windows Server
®
2012:
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound
*1
group, click View devices and printers.
For Windows
®
10 and Windows Server
®
2016:
Click > Windows System > Control Panel. In
the Hardware and Sound group, click View devices
and printers.
For Windows Server
®
2012 R2:
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
2. Right-click the FX DocuPrint XXXXX PS3 emulate
icon, select Printer properties.
3. From the Device Settings tab, choose TBCP (Tagged
binary communication protocol) in Output Protocol.
The Fuji Xerox software cannot be installed.
(Windows
®
)
If the Security Software warning appears on the computer
screen during the installation, change the Security
Software settings to permit the Fuji Xerox product setup
program or other program to run.
(Mac)
If you are using a firewall function of anti-spyware or
antivirus security software, temporarily disable it and then
install the Fuji Xerox software.

Fuji Xerox DocuPrint M385 z Specifications

General

Brand	Fuji Xerox
Model	DocuPrint M385 z
Category	All in One Printer
Language	English