Troubleshooting and tips
Wrong monitor has been set under Window XP
► Restart the workstation.
► Press
F8 while the system is booting.
Either the Windows Advanced Start Options menu or the menu for selecting the operating system
appears.
► If the menu for selecting the operating system appears, press
F8 .
► Select Safe Mode or Safe Mode with Network.
► Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting
Start - Settings - Control Panel - Display and then the Appearance, Themes,
Settings tabs.
The wrong RAM modules have been inserted
See the manual for the mainboard for information on which memory modules can be used.
No mouse pointer displayed on the screen
► Shut down the operating system properly.
► Switch off the workstation.
► Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.
► Make sure that only one mouse is connected.
► Switch on the workstation.
The mouse controller must be enabled if you use a PS/2 mouse on the PS/2 mouse port
.
► Check in the
BIOS Setup that the mouse controller is Enabled.
► Check that the mouse driver is properly installed and is present when the application
programme is started. Detailed information can be found in the user guide for the mouse and
application programme.
The floppy disk cannot be read or written
► Check that the write protection of the floppy disk or the floppy disk drive is activated (refer to
the "BIOS Setup" manual and if necessary to the technical manual for the mainboard).
► Check the entry for
Diskette A: in the Main menu of the BIOS Setup.
► Check that the floppy disk drive controller is enabled (refer also to the technical manual for the
mainboard or in the "BIOS Setup" manual).
► Check that the cables of the floppy disk drive are properly connected (see "System expansions"
- "Replacing the floppy disk drive").
A26361-K665-Z126-1-19, edition 1 31
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