No mouse pointer displayed on the screen Troubleshooting and tips
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Wrong monitor has been set under Windows 2000
Ê Restart the PC.
Ê If the message Starting Windows appears, press function key [F8].
The Windows 2000 Advanced Options Menu appears.
Ê Select Safe Mode or Safe Mode with Network.
Ê Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting Start - Settings - Control Panel - Display - Settings.
Wrong monitor has been set under Window XP
Ê Restart the PC.
Ê Press [F8] while the system is booting.
Either the Windows Advanced Start Options menu or the menu for selecting the operating system
appears.
Ê If the menu for selecting the operating system appears, press [F8].
Ê Select Safe Mode or Safe Mode with Network.
Ê Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting Start - Settings - Control Panel – Display and then the Appearance, Themes,
Settings tabs.
The wrong RAM modules have been inserted
See the Technical Manual for the system board for information on which memory modules can be
used.
No mouse pointer displayed on the screen
Ê Shut down the operating system properly.
Ê Switch the PC off.
Ê Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.
Ê Make sure that only one mouse is connected.
Ê Switch the PC on.
The mouse controller must be enabled if you use a PS/2 mouse on the PS/2 mouse port
.
Ê Check in the BIOS Setup that the mouse controller is Enabled.
Ê Check that the mouse driver is properly installed and is present when the application
programme is started. Detailed information can be found in the user guide for the mouse and
application programme.
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