Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroub leshooting
Refer to the safety information in the "Safety" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Contact the Hotline/Help Desk.
You can find the te lephone numbers in the help desk list. Please have
the following information ready whe n you call:
• The model name and serial number
of the notebook. The s erial n umber is
located o n a sticker on the under
side of the notebook.
• Notes of any messages that appear on the screen and information on acoustic s ignals.
• Any changes y ou have made to the ha
rdware or software since
receiving the no tebook.
• Any chan ges you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all p
eripheral devices connected to your system .
• Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This
means that co nsiderable effort has been made to optimise components and eq uipm ent
in te rms of weight, space and energy requirements. Depending on the p articular
config uration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g .
games with intensive 3D graphics. Updating your hardware with drivers which have not
been a pproved by F ujitsu Technology Solutions may result in performance losses, data
losses or ma lfunction of the equipm ent. A list of approve d drivers and curren t BIOS
versions can be downloaded from: "
http://ts.fujitsu.com/suppor t/downloads.html"
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