Troubleshooting and tips
Error message/cause Resolution
CMOS ba ttery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is flat.
► Contact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration inform ation is
incorrect.
► Switch off the Tablet PC.
► Switch on the Tablet PC.
► In the BIOS Setup, select t
he Exit menu.
► Select the entry Load Setup Defaults.
► Select OK and p ress the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing th e exten
ded memory an error has
resulted at the addre
ss xxxx.
► Contact your sales outlet or our cust omer
service centre.
Keyboard controll
er error
► Switch off your Tablet PC using the ON/OFF
button.
► Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
► Check the connection and reboot the Tablet
PC.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Check in the Boot menu in BIOS Setup,to
ensure that the corre ct boot sequence is set.
► Make sure th
at the operating system is
installed o
n the corresponding drive.
Press <F 1> to resume , <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press th e v o lume down button to start BIOS
Setup.
or
► If you ar
e working with a keyboard, press
the
F1
or
F2
ke
y on the keyboard.
Real ti
me clock e rror
► Contact your sales outlet or our cust omer
service centre.
nnnnK Shadow RAM failed at offse t: xxxx Failing
Bits: zzzz
► Contact your sales outlet or our cust omer
service centre.
System battery is dead - Replace and run SETUP
► Cont
act your sales outlet or our customer
serv
ice centre.
Sys
tem cache error - Cache disabled
► Contact your sales outlet or our cust omer
service centre.
Sys
tem time r error
► Contact your sales outlet or our cust omer
service centre.
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