Diagnostics/Troubleshooting
7-4 System view Versana Balance – Basic Service Manual
5808768-100 English Rev.9
7-2-3 Collect a Trouble Image with Logs
If the system should malfunction, press the Alt+D keys
simultaneously. This will collect a screen capture of the image
monitor, system presets and several log files in a date and time
stamped “.zip” file.
NOTE: This function may also be used to make a Print Screen.
This Alt+D function is available at all times.
When Alt+D is pressed, a menu box appears that allows for:
• a place to enter a description of the issue
• a checkbox to indicate a System lockup
• a choice to Export a pre-formated CD-R/DVD-R or save to
the Export directory D: drive (for remote viewing through
FFA)
Figure 7-1. Alt+D Dialog Box
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