Google Pixel 6 Pro - Camera Troubleshooting

Google 2021 | Confidential and Proprietary | Do not distribute 158
Troubleshooting
Rear Camera
Symptom
Potential
Root Cause
Procedure
T071: Camera no preview
T072: Camera AR failure
T073: Camera Rear Photo
quality
T074: Camera Rear Video
quality
T078: Cannot switch
between cameras
T079: Camera damage
Damage
● Inspect display and camera for damage.
Connectivity
issue
●
Check if connectivity between Rear
camera connector and Logic board are
normal.
●
If they are not fully buckled, re-assemble
and then retest.
Connectors Location
Image quality
● Remove Display module, connect a new
Rear camera to test.
● If issue is resolved, proceed with Rear
camera replacement and assemble device.
Disassembly
● Rear Camera
No image
● If camera issue remains, replace Logic
board.
Disassembly
●
Logic board