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TROUBLESHOOTING & ERROR MESSAGES
15. TROUBLESHOOTING & ERROR MESSAGES
HI98494 displays error messages to aid in troubleshooting. Warnings are displayed for non-critical
issues, while errors are displayed for critical issues.
See section 8. CALIBRATION for warning and error messages during calibration.
“Log space full” is displayed when the meter memory is full
and additional data cannot be logged.
Delete one or more lots from the meter.
“Power fault. Check the probe cable” is displayed when
powering up the meter with a probe connected. It is triggered
if the meter detects a high load on the probe connection.
Check the probe cable. If the problem persists, contact your
local Hanna Instruments Office.
“Language data not available!” is displayed when powering
up the meter if the language file is not loaded.
Restart the meter. If the problem persists, contact your local
Hanna Instruments Office.
‘’Dead meter battery!’’ is displayed if the meter batteries
are too low to power the meter. The meter will automatically
turn off.
Connect the charger if using rechargeable battery or replace
the alkaline batteries to continue.
‘’User data corrupted!’’ is displayed when powering up and
the user data stored on meter are corrupted.
Restart the meter. If the problem persists, contact your local
Hanna Instruments Office.
“Incompatible Probe” is displayed when the connected probe is
not compatible with the meter.
Replace the probe.
“Incompat.sensor!” is displayed when the connected sensor is
not compatible with probe or meter.
Replace the sensor before continuing.
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