HMX6803+ and OP+HMX+ Installation and Operation Manual 87
Copyright © 2009, Harris Corporation
Appendix A: Communication and Control Troubleshooting Tips
Hardware Communication Problems
After a power failure, the frames and PC do not communicate.
Solution
1. Wait four minutes for the frames to recover from the power failure.
2. Close the + Pilot Lite or CCS software, and then restart the PC.
3. Restart the software application.
The module does not seem to work.
Solutions
• Ensure the correct frame is powered up.
• Verify that all appropriate rear connections are secure.
• Gently push the module into its slot in the frame to ensure it is seated
properly.
• Ensure the back module does not have bent pins by following this
procedure:
a. Unplug the front module.
b. Unscrew and remove the back module.
c. Inspect the spring connector at the bottom of the back module
(
Figure A-1), and verify the connector does not have any slightly bent
or pressed pins.
d. Carefully reposition any bent pins. If this is not possible, contact
Customer Support.
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