Hesai Pandar64 User Manual

Symptoms
Points to check
The point cloud is
abnormal, showing
obviously misaligned
points, flashing points, or
incomplete FOV.
Make sure that the following conditions are met:
•
The lidar's cover lens is clean. If not, refer to Section 6 Maintenance for the cleaning method.
•
The lidar's angle correction file is imported (refer to PandarView 2 User Manual).
•
Azimuth FOV is properly set; this can be confirmed using web control or PTC commands.
•
Spin Rate is steady; this can be confirmed using web control, PandarView 2 or PTC commands or by checking the
Motor Speed field in the Point Cloud Data Packet.
•
The lidar's internal temperature is between –20℃ and 95℃; this can be confirmed using web control, PandarView
2 or PTC commands.
Afterward, follow the steps below:
1. Check for packet loss.
2. If no packet is missing and the point cloud flashes, please update PandarView 2 to the latest version (see
Downloads page of Hesai's official website or contact Hesai technical support), and then restart the PC.
If the point cloud is still abnormal, follow the steps below:
1. Connect the lidar to another PC and another network.
2. Power on again and check if the symptom persists.
GPS cannot be locked.
Make sure that the following conditions are met:
•
GPS receiver is properly connected.
•
PPS signal is connected to the lidar.
•
GPS Destination Port is correctly set; this can be confirmed using web control or PTC commands.
•
The GPS signals satisfy the electrical requirements in Section 2.2 Electrical interface and Section 2.3 Connection
box (optional).
Afterward, power on the lidar again and check if the symptom persists.
Pandar64
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Hesai Pandar64 Specifications

General

Brand	Hesai
Model	Pandar64
Category	Measuring Instruments
Language	English