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Hesai Pandar64 - Abnormal Data Packet Count

Hesai Pandar64
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Symptoms
Points to check
The number of data
packets received is
abnormal, indicating
missing packets.
Make sure that the following conditions are met:
Azimuth FOV is properly set; this can be confirmed using either web control or PTC commands.
Spin Rate is steady; this can be confirmed using web control, PandarView 2 or PTC commands or by checking the
Motor Speed field in the Point Cloud Data Packet.
The lidar's internal temperature is between –20and 90; this can be confirmed using web control, PandarView
2 or PTC commands.
Ethernet is not overloaded.
No switch is connected to the network (the data transmitted from other devices may cause network congestion
and packet loss).
Afterward, follow the steps below:
1. Connect the PC to no other devices but the lidar and check for packet loss.
2. Power on the lidar again and check if the symptom persists.
Pandar64
-68-

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