HID HDPii - Selecting the Diagnostics button

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HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4

169

Selecting the Diagnostics button

This will launch the Diagnostic tool (if installed).

Main Page

Hdpii High Definition Card Printer/Encoder User Guide (Rev. 1.4)1
Table of Contents3
Section 1: Printer Overview9
How to Use the Guide9
Safety Messages (Review Carefully)9
Hdpii Process Flows (in Table Format)10
Reviewing the Hdpii Boot-Up Sequence10
Reviewing the Hdpii Sequence of Operations11
Section 2: Specifications13
Safety Messages (Review Carefully)13
Introduction14
Reviewing the Hdpii Printer Overview Table14
Reviewing the Hdpii Package14
Reviewing the Hdpii (Front)15
Reviewing the Hdpii Card Printer15
Regulatory Compliances16
Agency Listings17
United States17
Canada17
Environmental Protection (China-Rohs)18
Traditional Chinese RF Emissions and Safety Statements18
Technical Specifications19
Functional Specifications25
Printer Components: Resin Thermal Transfer to USB Interface Port26
Printer Components: LCD and Softkey Control Pad27
Printer Components: Print Ribbons29
Printer Components: Blank Cards30
Printer Components: Card Input and Output Hoppers31
Printer Components: Card Output Hopper and Reject Hopper31
Printer Components: Transfer Roller32
Printer Components: Flipper Table32
Section 3: Installation Procedures34
Safety Messages (Review Carefully)34
Introduction35
Time Requirement35
System Requirements35
Inspection - Hdpii35
Unpacking the Printer35
Choosing a Good Location37
About Moisture Condensation38
Module Installation Procedures38
Installing the Output Module Accessory38
Removing the Output Side Upgrade Cover (if Applicable)40
Printer Loading Procedures41
Loading the Print Ribbon41
Loading the Clear HDP Transfer Film44
Inserting the Card Cleaning Roller46
Loading the Blank Cards48
Adjustable Film Cartridge Details49
Connecting Power to Hdpii Printer55
Printer Driver Installation Procedures56
Installing the Hdpii Printer Driver57
Printing a Test Print Image63
Section 4: Accessory Procedures65
Safety Messages (Review Carefully)65
Using the Security Lock Slot on the Hdpii66
Section 5: General Troubleshooting68
LCD Messages68
Safety Messages (Review Carefully)68
Troubleshooting - LCD and Printer Error Message Tables69
How to Use the LCD Error Message Table (Example Provided)70
Troubleshooting with the LCD Error Message Table71
Troubleshooting with the Printer Error Message Table80
Communications Errors90
Resolving the Communication Errors90
Printing a Test Image91
Reviewing the Alignment Self-Test Card94
Reviewing the Color Bars Self Test95
Reviewing the Device Settings Self-Test96
Reviewing the YMCK Self Test97
Reviewing the Magnetic Self Test98
Reviewing the Resin Self Test99
Section 6: Ethernet Option100
Introduction100
Technical Specification - Ethernet Option101
Functional Specification - Ethernet Option101
Network Services - Overview102
Reviewing the Print Server102
Reviewing the Web Page Server103
Reviewing the Network Management Interface103
Reviewing the Telnet Server103
Network Management Interface103
Telnet Command Line Interface104
Initiating a Telnet Session104
Reviewing the Telnet Command Table104
Ethernet Web Pages - Standard Procedures109
Reviewing Web Page Security109
Reviewing the Web Page Server109
Logging in109
Accessing the Home Page110
Reviewing the Home Page111
Reviewing the Home Page Categories and Fields (Table)112
Configuring the Network Settings113
Accessing the Network Settings Page113
Reviewing the Interface114
Reviewing the Current Settings114
Switching to the Automatic IP Address Mode115
Changing to the Static IP Address Mode117
Reviewing Web Page Security118
Using the Clear Changes Button118
Using the Media Information Page119
Using the TCP/IP Page120
Using the Printer Page123
Using the System Log Page126
Changing the Log Name127
Selecting the Log Type128
Selecting the Log Destination129
Setting up Email Event Logging131
Specifying UDP Event Logging132
Specifying TCP Event Logging133
Using the Administration Pages135
Using the System Information Page135
Changing the Root Password136
Using the Reboot Pages137
Rebooting the Printer137
Upgrading the Main Firmware138
Using the Print Path Page143
Using the Help Page146
Additional Procedures146
Accessing the Ethernet Status LED146
Reviewing the Hdpii LED Table146
Restoring the Factory Settings for Ethernet147
Resetting the Hdpii Settings147
Changing the Hdpii LCD Network Settings147
Accessing the Network Setup Menu148
Changing the DHCP Setting148
Changing the ANEG Setting148
Accessing the Network Setup Menu149
Saving Addresses149
Resetting Passwords150
Accessing the Hdpii IP Address150
Ethernet Printer Troubleshooting Procedures151
Troubleshooting Procedures151
Verifying the Printer Connection152
Reviewing Frequently-Asked Questions152
Glossary of Terms156
Section 7: Printer Adjustments158
Safety Messages (Review Carefully)158
Printing on Alternate Card Stocks159
Selecting the Right Cards and Optimizing the HDP Print Process159
Selecting the Appropriate Printer Driver Settings159
Printer Driver Options161
Installing Printer Driver Updates161
Setting up the Printer Driver163
Setting up Windows163
Using the OK, Cancel and Help Buttons163
Using the Card Tab164
Selecting the Card Size164
Selecting the Card Type165
Setting the Orientation167
Specifying the Number of Copies168
Selecting the Diagnostics Button169
Selecting the Test Print Button170
Selecting the about Button171
Selecting the Toolbox Button172
Using the Device Options Tab174
Detecting Supplies at Print Time Function174
Adjusting the Ribbon Type176
Adjusting the Film Type178
Using the Dual Sided Group Functions179
Using the Dual Sided - Print both Sides Option180
Using the Print both Sides - Split 1 Set of Ribbon Panels Option181
Using the Print both Sides - Print Back Image on Front of Card Option182
Using the Dual Sided - Print Back Side Only Option183
Using the Device Options Group184
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees Options184
Using the Disable Printing Option185
Using the Image Color Tab (Hdpii)186
Using the Quality - Color Matching Dropdown188
Adjusting for the Resin Dither191
Using the Advanced Image Color Window192
Using the Default Button on the Image Color Tab196
Using the Image Transfer Tab198
Adjusting the Image Position Controls198
Adjusting the Transfer Dwell Time and Temperature200
Conducting the Tape Adhesion Test203
Using the Default Button205
Using the Magnetic Encoding Tab207
Using the Encoding Mode Dropdown List208
Selecting the Coercivity/Magnetic Track212
Reviewing the Magnetic Track Options213
Using the Character Size Buttons214
Using the ASCII Offset Dropdown List215
Using the Bit Density Dropdown List215
Using the LRC Generation Dropdown List216
Using the Character Parity Dropdown List217
Reviewing the ISO Track Locations218
Sending the Track Information218
Reviewing the Sample String219
Reviewing the ASCII Code and Character Table220
Using the Default Button (Image Transfer Tab)221
Using the K Panel Resin Tab222
Using the Scroll Controls223
Using the Click and Drag Capability224
Selecting "Inches or MM" Radio Button224
Using the Add and Delete Buttons225
Selecting the Full Card225
Selecting the Defined Area(S)226
Selecting the Undefined Area(S)227
Defining the Area to Activate the Card Grid228
Measuring the Total Card Area229
Measuring the Area to be Positioned on the Card230
Selecting the Print YMC under the K and Print K Only Options231
Using the Printer Supplies Tab233
Reviewing Information on the Supplies Tab233
Section 8: Using the Inhibit Panel (Hdpii)235
Using Inhibit Panel (Via the Fargo Workbench Printer Utility)235
Using Inhibit Panel (from an Application)236
Generating Textout Commands236
Rendering Print Jobs237
Using the Test Print243
Inhibit Panel Feature Operation244
Using the Fargo Workbench Printer Utility for Inhibit Area Placement245
Using the Application for Inhibit Area Placement245
Background Information - Windows Printing System245
Inhibit Bitmap - Local Printer Instances Functions246
Inhibit Bitmap - Network (Shared) Printer Instances Functions246
Inhibit Bitmap File Placement Examples246
Inhibit Bitmap File Description246
Section 9: Toolbox247
Accessing the Toolbox247
Selecting the Configuration Tab248
Using the Configuration Tab249
Using the Optional Printer Features Group Box249
Using the Event Monitoring Group Box249
Reviewing the Ribbon Low Message250
Using the Film Low Message250
Selecting the Set Language for Printer LCD Display Group Box250
Selecting the Calibrate Film Tab251
Selecting the Calibrate Ribbon Tab252
Selecting the Clean Printer Tab253
Using the Clean Printer Group Box255
Selecting the Advanced Settings Tab256
Advanced Settings Description260
Using the Image Darkness Option260
Using the Print Top of Form Option262
Using the Print Left of Form Option265
Using the Mag Top of Form Option266
Using the Print Flip Angle Option268
Using the Print Flip Level Option268
Using the Encoder Flip Angle Option268
Setting the Printhead Resistance268
Using the Transfer TOF Adjustment Option269
Using the Transfer Temp Offset Option271
Print Tension Settings271
Using the Ribbon Print Takeup Tension Option271
Using the Film Print Takeup Tension Option271
Using the Ribbon Print Supply Tension Option272
Transfer Tension Settings273
Using the Film Supply Transfer Tension Option273
Using the Film Takeup Transfer Tension Option273
Using the Resin Heat Adjust Option274
Using the Sleep Time Option274
Using the Standby Time Option274
Using the Blush Point Option274
Using the LCD Contrast Option275
Using the Cleaning Rate Option275
Using the EAT Disable Option275
Using the Film Print Cooling Level Option275
Using the Film Transfer Cooling Level Option275
Using the Enable Ribbon Wrinkle Compensation Option275
Holotransfer Offset275
Mag HI-Co Voltage Offset276
Mag Lo-Co Voltage Offset276
Mag Flipper Angle Offset276
Reviewing the no Printer Connected Error Message276
Reviewing the Value Outside the Range Error Message276
Section 10: Cleaning278
Using the Required Supplies278
Safety Messages (Review Carefully)279
Cleaning the Printer Platen Roller and Card Feed Rollers280
Cleaning Procedures283
Cleaning Inside the Printer283
Cleaning Outside the Printer283
Cleaning the Printhead284
Replacing the Card Cleaning Roller285
Cleaning the Magnetic Encoder When Installed in the Hdpii Output Module286
Replacing or Cleaning the FAN Foam Filter288
Section 11: Fargo Workbench Printer Utility289
Reviewing the Card Tab and Diagnostic Button289
Section 12: Packing the Card Printer291
Section 13: Firmware Updates291
Upgrading the Main Firmware with the Fargo Workbench Printer Utility291
Section 14: Hidglobal Technical Support294
Contacting Technical Support294
Reading the Serial Numbers on a Fargo Printer294
Finding out When a Fargo Card Printer was Manufactured294
Reviewing Example No. 1: Serial Number A9280224294
Reviewing Example No. 2: Serial Number B0280224295
Section 15: Glossary of Terms296

HID HDPii - Selecting the Diagnostics button

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