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HITWAY BK19 - Manufacturers Warranty; Legal Warranty Claims and Guarantees

HITWAY BK19
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The manufacturer grants a warranty of 2 years on frame breakage and 6 months on the entire bike and its
attachments. This excludes all worn parts, such as chains, pedals, toothed belts, tyres, rims, tubes,
bearings, derailleur hangers, brake pads, chain wheels, sprockets, bottom brackets, shift and brake
cables, shift and brake lines as well as paintwork and stickers. The warranty does not cover any damage
caused by not following the assembly instructions or by improper use (jumps, stunts, tricks, wheelies,
downhill). The bike is to be used exclusively for private use. Damage caused by renting, leasing or
participation in competitions is completely excluded from the warranty. The warranty is invalidated if you
carry out repairs, conversions or other modifications to this bicycle yourself without consulting the
manufacturer. The warranty is also invalidated if the maintenance intervals specified in this user manual
are not adhered to and a careful inspection of your bicycle is not carried out at least once or twice a year.
The original proof of purchase must be kept together with the service booklet in order to safeguard
warranty claims. With the purchase, the warranty conditions are recognised in full and without restriction.
The following conditions apply:
· No warranty for accidental damage
· No guarantee in the event of improper use
· No guarantee in the event of misuse
· No guarantee in the event of damage due to incorrect assembly
· No guarantee if the inspection and maintenance intervals have not been observed
· No guarantee in the event of loss of components and add-on parts
Manufacturer's warranty
Additional safety, performance and maintenance information for certain parts such as shocks absorbers or
pedals on your bicycle may also have been included with your bicycle or the accessories you purchased.
Before your first ride, be sure to read all documents provided.
If you have any questions about use or service, repair and maintenance, please contact customer service.
The manufacturer grants a 24-month warranty (another word for this: liability for defects) on new goods
(§439 and 476 of the German Civil Code).
The warranty covers defects that the product already had at the time of purchase. If you discover a defect,
you can demand that the manufacturer repair or otherwise improve the product.
If the seller is of the opinion that the defect only arose after the purchase, the buyer must prove this within
the first six months. After six months, the burden of proof is reversed. The buyer must prove the defect
already existed at the time of purchase.
Statutory Warranty and Guarantee Claim
*Explanation of statutory warranty
The guarantee is a voluntary service provided by the manufacturer (manufacturer's guarantee). The
duration and conditions are freely determined by the manufacturer.
*Explanation of guarantee
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