Hologic ThinPrep Imager Duo - Page 185

6
TROUBLESHOOTING
6.4 Imager Duo Operator’s Manual
Slide ID not valid Wrong accession ID format. Label the slide with the correct ID
format.
Slide not found Slide not loaded into the slide
cassette correctly.
Confirm that the slide is loaded with
the label up and toward the front
opening of the cassette.
Slot below has slide out of
position or multiple slides
Slides not loaded into the slide
cassette correctly.
Confirm that the slide is loaded with
the label up and toward the front
opening of the cassette.
Load one slide per slot.
Slot has multiple slides Slides not loaded into the slide
cassette correctly.
Slide with a lifted label edge.
Load one slide per slot.
Correct label issue.
Slot has slide out of posi-
tion
Slide not loaded into the slide
cassette correctly.
Slide with a lifted label edge.
Confirm that the slide is loaded with
the label up and toward the front
opening of the cassette.
Check that the slide is not cocked
or overhanging the retaining fea-
ture.
Correct label issue.
Table 6.1: Event Log Error Messages
Event Log Error
Message
Possible Cause Corrective Action