Hologic ThinPrep Imager Duo - Page 184

TROUBLESHOOTING
6
Imager Duo Operator’s Manual 6.3
The following is a list of Slide Processing Event Log text messages. The slide is
not imaged. Three consecutive occurrences of a slide event will cause a system
error. (Refer to Section B, System Errors.)
Table 6.1: Event Log Error Messages
Event Log Error
Message
Possible Cause Corrective Action
OCR read failed Wrong kind of slide or slide
label.
Wrong accession ID format.
Slide ID misprint.
Slide not loaded in cassette
correctly.
•
Confirm that a ThinPrep micro-
scope slide is being used.
•
Check the condition of the label
and that the correct ID format is
used (refer to Slide Labeling,
page 3.7).
•
Load the slide into the cassette
with the label face up and toward
the opening.
OCR malfunction. Contact Hologic Technical Support.
Slide already imaged The slide has been imaged. The slide may undergo review at the
Review Scope.
Duplicate slide accession ID. Use the Slide Data Record query
(page 4.45). Confirm if the ID is
unique.
If there is a duplicate, reconcile
both patient records; relabel one
and reprocess the slide.
Slide has been rejected The slide was not successfully
imaged.
Inspect the slide and confirm that
•
ThinPrep microscope slide with
fiducial marks is being used
•
The slide is clean (no fingerprints,
debris, bubbles. etc.)
•
The coverslip media is completely
dry
•
The coverslip does not extend
beyond the edge of the slide
•
The label is applied smoothly - no
wrinkles or lifted edges
Rerun the slide
The slide must be manually
reviewed if it cannot be successfully
imaged.