TROUBLESHOOTING
Imager Duo Operator’s Manual
6.19
The media is not writable. The DVD/CD or USB in the drive
on the server is not writable and
it must be writable.
The storage media must be writable. Try using a
different DVD/CD or USB.
Unable to get import results. The ‘Results’ button was
pressed while the server was still
updating the database tables.
The server was still cleaning up processes. Try
the function again.
Unable to preview the import data. The storage media could not be
read.
Make sure the import media is readable.
Try the function again.
Table 6.3: Data Export, Import and Backup Errors
Error Text Possible Cause Corrective Action