OPERATION
AND SERVICE
TrueSTEAMHumidicationSystem69-2285EF—01
32
No. of
Service LED
Blinks
Fault Description Auto-Recoverable? Steps to Fix
(Performed Only By Professional HVAC Technician)
10 The heater relay
failedtoturnon.
No PressandholdtheGobuttontoclearthefault.1.
Initiateahumiditycall.2.
Ifthefaultreturns,replaceTrueSTEAM.3.
12 Temperature of the
electronic circuit
boardistoohigh.
Yes,systemwill
returnto“Ready”
if fault no longer
existsinonehour.
Makesureventilationholesinthecoverareclearof1.
obstruction.Makesure1footofclearanceismaintained
aroundthecover’sventholes.
EnsureTrueSTEAMisinstalledinalocationwithconditioned2.
air34°Fto104°F(1.1°Cto40°C).
Turnhumidistatoffandallowtimeforelectronicboardtocool.3.
Thiscouldtakeupto2hours.
TurnhumidistatonandpresstheGobuttontoreset.4.
ConrmhumiditycallstartsbycheckingifHumidifyinglight 5.
ison.
AllowTrueSTEAMtorun.Checkforsteamleaksaroundtank6.
andventilationholes.
Ifthefaultreturns,replaceTrueSTEAM.7.
13 Tankfailedtodrain. No
CAUTION: Water in tank may be hot (>140°F [60°C]).
PresstheDrainbutton.1.
Iftankfailstodrain,waitforwaterintanktocool.Ensuretank2.
wateriscoolbeforeproceeding.
Oncecool,followthetankcleaningsteps.3. See “Manual
Cleaning Cycle” on page 24.
ReassembletankandpresstheGobuttontoreset.4.
Ifthefaultpersists,replacesolenoidvalve(#50027997-001).5.
14 Heater failed to
boilwater.
Yes,systemwill
returnto“Ready”
if fault no longer
existsinonehour.
Followthetankcleaningsteps.1. See “Manual Cleaning Cycle”
on page 24.
ReassembletankandpresstheGobuttontoreset.2.
Ifthefaultreturns,replaceTrueSTEAM.3.
15 Noairowsensed
insupplyduct.
Yes,systemwill
returnto“Ready”
if fault no longer
existsinonehour.
Ensure optional add-on air proving device is installed and 1.
wiredcorrectly.See “Make Add-On Air Proving Decision” on
page 18 for proper wiring.
UnplugTrueSTEAM,andremovecover.2.
EnsureDIPswitchesaresetcorrectly.(DIP4down,DIP5up.)3.
ReconnectcoverandpluginTrueSTEAM.4.
PressandholdtheGobuttontoclearthefault.5.
Ifthefaultpersists,replacetheairprovingdevicebeingused.6.