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8 HP PC Hardware Diagnostics

To help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HP includes

on all products. This tool can even be used if the computer will not boot to the operating system.

Why run HP PC Hardware Diagnostics

The HP PC Hardware Diagnostic tools simplify the process of diagnosing hardware issues and expedite the

support process when issues are found. The tools save time by pinpointing the component that needs to be

replaced.

●

Isolate true hardware failures: The diagnostics run outside of the operating system so they eectively

isolate hardware failures from issues that may be caused by the operating system or other software

components.

●

Failure ID: When a failure is detected that requires hardware replacement, a 24-digit Failure ID is

generated. This ID can then be provided to the call agent, who will either schedule support or provide

replacement parts.

How to access and run HP PC Hardware Diagnostics

You can run the diagnostics from one of three places, depending on your preference and the health of the

computer.

1. Turn on the computer and press Esc repeatedly until the BIOS Boot Menu appears.

2. Press F2 or select Diagnostics (F2).

Pressing F2 signals the system to search for the diagnostics in the following locations:

a. A connected USB drive (to download the diagnostics tools to a USB drive, see the instructions in

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 95)

b. The hard disk drive

c. A core set of diagnostics in the BIOS (for memory and hard disk drive) that are accessible only if the

USB or hard disk drive versions are not detected

94 Chapter 8 HP PC Hardware Diagnostics

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HP 205 G1 Specifications

General

Full HD	No
LED backlight	-
Display diagonal	18.5 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Processor cores	2
Processor model	E1-2500
Processor family	AMD E
Processor frequency	1.4 GHz
Processor manufacturer	AMD
Product type	All-in-One PC
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	500 GB
Storage drive interface	Serial ATA
Discrete graphics card model	Not available
On-board graphics card model	AMD Radeon HD 8240
On-board graphics card family	AMD Radeon HD 8000
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100 Mbit/s
Headphone outputs	1
USB 2.0 ports quantity	4
Thunderbolt ports quantity	0
Operating system installed	Ubuntu Linux
Product color	Black, Silver
Country of origin	China
Total megapixels	- MP
AC adapter power	65 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR
Cables included	AC