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Table 7-2 Solving Network Problems (continued)

Network controller stops working without apparent cause.

Cause Solution

If necessary, download the softpaq from the web (from a dierent

computer).

The cable is not securely connected. Ensure that the cable is securely attached to the network

connector and that the other end of the cable is securely attached

to the correct device.

The network controller is defective. Contact an authorized service provider.

New network card will not boot.

Cause Solution

New network card may be defective or may not meet industry-

standard specications.

Install a working, industry-standard NIC, or change the boot

sequence to boot from another source.

Cannot connect to network server when attempting Remote System Installation.

Cause Solution

The network controller is not congured properly. Verify Network Connectivity, that a DHCP Server is present, and

that the Remote System Installation Server contains the NIC

drivers for your NIC.

System setup utility reports unprogrammed EEPROM.

Cause Solution

Unprogrammed EEPROM. Contact an authorized service provider.

Solving memory problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

CAUTION: Power may still be supplied to the DIMMs when the computer is turned o (depending on the

Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the

computer power cord before attempting to reseat, install, or remove a memory module.

For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.

Otherwise, the computer will not boot the operating system.

NOTE: The memory count will be aected by congurations with the Management Engine (ME) enabled. The

ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to

download, decompress, and execute the ME rmware for Out-of-Band (OOB), third-party data storage, and

other management functions.

86 Chapter 7 Troubleshooting without diagnostics

Questions and Answers:

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HP 205 G1 Specifications

General

Full HD	No
LED backlight	-
Display diagonal	18.5 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Processor cores	2
Processor model	E1-2500
Processor family	AMD E
Processor frequency	1.4 GHz
Processor manufacturer	AMD
Product type	All-in-One PC
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	500 GB
Storage drive interface	Serial ATA
Discrete graphics card model	Not available
On-board graphics card model	AMD Radeon HD 8240
On-board graphics card family	AMD Radeon HD 8000
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100 Mbit/s
Headphone outputs	1
USB 2.0 ports quantity	4
Thunderbolt ports quantity	0
Operating system installed	Ubuntu Linux
Product color	Black, Silver
Country of origin	China
Total megapixels	- MP
AC adapter power	65 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR
Cables included	AC