Section 
VI 
6-58. 
TROUBLESHOOTING TABLE 
6-59. 
Table 
6-3 
lists  trouble  symptoms  with  possible 
causes 
and 
procedures. 
6-60. 
TEST 
A 
6-61. 
This 
test 
exercises: 
Both motor drive circuits 
Both motors 
and 
encoders 
The 
servo chips 
Error 
light circuit 
Gate 
arrays 
Microprocessor 
ROM 
a.  Load a sheet of paper. 
b. 
Manually move 
the 
pen carriage 
near 
the center 
of its travel. 
c. 
Hold 
the 
ENTER 
pushbutton down while setting 
the 
LINE 
swit.ch to ON. 
The 
ERROR light should 
remain ON. 
d.  Press 
the 
- cursor pushbutton. 
1. 
ERROR light should turn 
ON 
and 
OFF 
conti-
nuously (approximately one second for each 
state). 
2. 
Pen carriage should move left 
and 
right about 
6.4 
mm 
(0.25 
in.) continuously. 
Model 7475A 
3. 
Paper  should  move  back 
and 
forth  about 
6.4 
mm 
(0.25 
in.) continuously. 
6-62. 
TESTB 
NOTE 
Test 
may 
be stopped 
by 
pressing 
ENTER 
and 
resumed 
by 
press-
ing 
- . Plotter will 
not 
operate 
in 
any 
other mode until power 
has 
been turned 
OFF 
and 
ON. 
6-63. 
This 
test 
helps to isolate problems  to 
motors/ 
encoders 
or 
logic circuits when a failure 
is 
accompanied 
by 
the 
ERROR 
light 
flashing 
ON/OFF 
at 
about one 
second per cycle. An oscilloscope is required. 
a.  Disconnect 
the 
interface cable for this test. 
b. 
Hold  down  each 
of 
the 
four  cursor directional 
pushbuttons, one 
at 
a time. 
If 
a control stops 
the 
ERROR 
light 
from flashing (stays either 
ON 
or 
OFF 
while 
the 
button 
is 
held down) 
the 
failure 
is 
associated with one 
of 
the following general areas. 
t  - X saturation line  } 
Paper Drive 
I - X error line 
- - Y saturation line 
} 
Pen 
Drive 
- - Y error line 
Table 
6-3. 
Troubleshooting 
SYMPTOMS  POSSIBLE CAUSES/PROCEDURES 
Does 
not 
respond to 
any 
front- Rear-panel line fuse (see Table 
1-3). 
panel controls. ERROR light 
is 
Power supplies. Check voltages 
and 
OFF 
with 
PAPER 
lever 
in 
power supply fuses on 
PCA 
LOAD position. 
4MHzclock 
GateArrayB 
Responds to front-panel controls 
I/O 
connector 
not 
seated properly (may 
but 
not 
to external controller.  produce 
an 
error indication 
at 
controller). 
Test 
I/O 
circuits 
by 
sending: 
"SP1;SP2" from controller. 
Does 
not 
operate properly. 
Go 
to Test B in this section. 
ERROR light flashes (PAPER 
lever 
in 
HOLD) about 1 second 
per 
ON/OFF 
cycle. 
Pen 
up/down 
does 
not 
operate. 
Check fuse (A1F2) 
and 
pen supply voltage. 
Check solenoid continuity. 
Paper 
slips while plotting. 
Pinchroller worn. Replace both pinchrollers. 
Pinchroller 
arm 
spring loose or broken. 
Diagonal lines 
not 
straight: 
Especially 
near 
horizontal lines 
Defective pen drive motor/encoder assembly 
Especially 
near 
vertical lines 
Defective paper drive motor/encoder 
assembly 
Deposits on gritwheels, pinchrollers or 
slider rod. Clean slider rod 
and 
pinch-
rollers with a dry wiper. 
6-8