Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to turn
off the power. To restart the computer, press the power
button again.
Solving Media Card Reader Problems
Media card will not work in a digital camera after formatting it in Microsoft Windows XP or Microsoft Windows Vista.
Cause Solution
By default, Windows XP and Windows Vista will format any
media card with a capacity greater than 32MB with the
FAT32 format. Most digital cameras use the FAT (FAT16 &
FAT12) format and can not operate with a FAT32 formatted
card.
Either format the media card in the digital camera or select
FAT file system to format the media card in a computer with
Windows XP or Windows Vista.
A write-protected or locked error occurs when attempting to write to the media card.
Cause Solution
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD card.
Make sure that the lock tab located on the right of the SD
card is not in the locked position.
Can not write to the media card.
Cause Solution
The media card is a read-only memory (ROM) card. Check the manufacturer’s documentation included with your
card to see if it writable.
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD card.
Make sure that the lock tab located on the right of the SD
card is not in the locked position.
Unable to access data on the media card after inserting it into the slot.
Cause Solution
The media card is not inserted properly or is not supported. Ensure that the card is inserted properly with the gold
contact on the correct side.
The USB port for the Media Card Reader is disabled in
Computer Setup.
Enable the accessory USB port in Computer Setup. Select
Security > USB Security > Accessory Ports.
104 Appendix E Troubleshooting Without Diagnostics