HP Compaq 6005 Pro User Manual

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Be sure that all the needed device drivers have been installed.
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If you have installed an operating system other than the factory-installed operating system,
check to be sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and no HP logo screen has appeared.
Cause Solution
POST error has occurred. Observe the beeps and LED lights on the front of the
computer. See
POST Error Messages on page 127 to
determine possible causes.
See the Restore Kit or the Worldwide Limited Warranty for
terms and conditions.
Computer will not continue after HP logo screen has appeared.
Cause Solution
System files may be damaged. Press the F11 key at startup to boot into the recovery
partition and run a factory restore.
CAUTION: Restoring the system will erase all data on the
hard drive. Be sure to back up all data files before running
the restore process.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certified for your
version of Windows.
Verify that the software is certified by Microsoft for your
version of Windows (see program packaging for this
information).
Configuration files are corrupt. If possible, save all data, close all programs, and restart the
computer.
Contacting Customer Support
For help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,
visit
http://www.hp.com.
NOTE: If you take the computer to an authorized reseller, dealer, or service provider for service,
remember to provide the setup and power-on passwords if they are set.
Refer to the number listed in the warranty or in the Support Telephone Numbers guide for technical
assistance.
126 Appendix E Troubleshooting Without Diagnostics

HP Compaq 6005 Pro Specifications

General

Processor cache	2 MB
Processor cores	2
Processor model	B26
Processor family	AMD Athlon II X2
Processor frequency	3.2 GHz
Processor cache type	L2
Processor manufacturer	AMD
Number of processors installed	1
Operating system installed	Windows 7 Professional
Compatible operating systems	FreeDOS
Operating system architecture	32-bit
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	320 GB
Audio system	HD
Product type	PC
Motherboard chipset	AMD 785G
Memory slots	4x DIMM
Internal memory	2 GB
Memory clock speed	1333 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 2 GB
Networking features	Gigabit Ethernet
Floppy drive installed	No
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card model	AMD Radeon HD 4200
Display diagonal	24 \
Display brightness	300 cd/m²
Display resolution	1920 x 1200 pixels
Native aspect ratio	16:10
Viewing angle, horizontal	160 °
USB 2.0 ports quantity	6
Parallel ports quantity	-
Firewire (IEEE 1394) ports	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Power supply input voltage	110 - 240 V
Power supply input frequency	50 - 60 Hz

Weight and Dimensions

Depth	430 mm
Width	176 mm
Height	377 mm
Weight	9300 g