HP Compaq 6005 Pro User Manual

Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
Keyboard commands and typing are not recognized by the computer.
Cause Solution
Keyboard connector is not properly connected. 1. On the Windows XP or Windows 7 Desktop, click Start
> Shut Down.
On the Windows Vista Desktop, click Start, click the
arrow on the lower right corner of the Start menu, then
select Shut Down.
2. After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Program in use has stopped responding to commands. Shut down your computer using the mouse and then restart
the computer.
Keyboard needs repairs. See the Worldwide Limited Warranty for terms and
conditions.
Computer is in standby mode. Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Cursor will not move using the arrow keys on the keypad.
Cause Solution
The Num Lock key may be on. Press the Num Lock key. The Num Lock light should not be
on if you want to use the arrow keys. The Num Lock key can
be disabled (or enabled) in Computer Setup.
Mouse does not respond to movement or is too slow.
Cause Solution
Mouse connector is not properly plugged into the back of the
computer.
Shut down the computer using the keyboard.
1. Press the Ctrl and Esc keys at the same time (or press
the Windows logo key) to display the Start menu.
2. Use the arrow keys to select Shut Down and then
press the Enter key.
3. After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
112 Appendix E Troubleshooting Without Diagnostics

HP Compaq 6005 Pro Specifications

General

Processor cache	2 MB
Processor cores	2
Processor model	B26
Processor family	AMD Athlon II X2
Processor frequency	3.2 GHz
Processor cache type	L2
Processor manufacturer	AMD
Number of processors installed	1
Operating system installed	Windows 7 Professional
Compatible operating systems	FreeDOS
Operating system architecture	32-bit
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	320 GB
Audio system	HD
Product type	PC
Motherboard chipset	AMD 785G
Memory slots	4x DIMM
Internal memory	2 GB
Memory clock speed	1333 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 2 GB
Networking features	Gigabit Ethernet
Floppy drive installed	No
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card model	AMD Radeon HD 4200
Display diagonal	24 \
Display brightness	300 cd/m²
Display resolution	1920 x 1200 pixels
Native aspect ratio	16:10
Viewing angle, horizontal	160 °
USB 2.0 ports quantity	6
Parallel ports quantity	-
Firewire (IEEE 1394) ports	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Power supply input voltage	110 - 240 V
Power supply input frequency	50 - 60 Hz

Weight and Dimensions

Depth	430 mm
Width	176 mm
Height	377 mm
Weight	9300 g