HP Compaq 6005 Pro User Manual

Using the Windows recovery tools .................................................................... 84
Using F11 .......................................................................................................... 85
Using a Windows Vista operating system DVD (purchased separately) ........... 86
Appendix D Computer Diagnostic Features .................................................................................................. 87
Hewlett-Packard Vision Diagnostics ................................................................................................... 87
Accessing HP Vision Diagnostics ...................................................................................... 87
Survey Tab ........................................................................................................................ 88
Test Tab ............................................................................................................................. 89
Status Tab ......................................................................................................................... 89
History Tab ........................................................................................................................ 90
Errors Tab .......................................................................................................................... 90
Help Tab ............................................................................................................................ 91
Saving and Printing Information in HP Vision Diagnostics ................................................ 91
Downloading the Latest Version of HP Vision Diagnostics ................................................ 91
Protecting the Software ...................................................................................................................... 92
Appendix E Troubleshooting Without Diagnostics ...................................................................................... 93
Safety and Comfort ............................................................................................................................ 93
Before You Call for Technical Support ............................................................................................... 93
Helpful Hints ....................................................................................................................................... 94
Solving General Problems .................................................................................................................. 96
Solving Power Problems .................................................................................................................. 100
Solving Hard Drive Problems ........................................................................................................... 102
Solving Media Card Reader Problems ............................................................................................. 104
Solving Display Problems ................................................................................................................. 105
Solving Audio Problems ................................................................................................................... 109
Solving Printer Problems .................................................................................................................. 111
Solving Keyboard and Mouse Problems .......................................................................................... 112
Solving Hardware Installation Problems ........................................................................................... 113
Solving Network Problems ............................................................................................................... 115
Solving Memory Problems ............................................................................................................... 118
Solving Processor Problems ............................................................................................................ 120
Solving CD-ROM and DVD Problems .............................................................................................. 120
Solving USB Flash Drive Problems .................................................................................................. 122
Solving Front Panel Component Problems ...................................................................................... 123
Solving Internet Access Problems .................................................................................................... 124
Solving Software Problems .............................................................................................................. 125
Contacting Customer Support .......................................................................................................... 126
Appendix F POST Error Messages ............................................................................................................... 127
POST Numeric Codes and Text Messages ..................................................................................... 128
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 132
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HP Compaq 6005 Pro Specifications

General

Processor cache	2 MB
Processor cores	2
Processor model	B26
Processor family	AMD Athlon II X2
Processor frequency	3.2 GHz
Processor cache type	L2
Processor manufacturer	AMD
Number of processors installed	1
Operating system installed	Windows 7 Professional
Compatible operating systems	FreeDOS
Operating system architecture	32-bit
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	320 GB
Audio system	HD
Product type	PC
Motherboard chipset	AMD 785G
Memory slots	4x DIMM
Internal memory	2 GB
Memory clock speed	1333 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 2 GB
Networking features	Gigabit Ethernet
Floppy drive installed	No
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card model	AMD Radeon HD 4200
Display diagonal	24 \
Display brightness	300 cd/m²
Display resolution	1920 x 1200 pixels
Native aspect ratio	16:10
Viewing angle, horizontal	160 °
USB 2.0 ports quantity	6
Parallel ports quantity	-
Firewire (IEEE 1394) ports	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Power supply input voltage	110 - 240 V
Power supply input frequency	50 - 60 Hz

Weight and Dimensions

Depth	430 mm
Width	176 mm
Height	377 mm
Weight	9300 g