100 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide
OS Boot Problems Flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible Causes:
• Corrupted operating system
• Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart
)
2 "POST Problems ("POST Problems Flowchart" on page 98)"
3 • "Hard Drive Problems (on page 119)"
• Controller documentation
4 "HP Insight Diagnostics (on page 80)"
5 • "Loose Connections (on page 108)"
• "CD-ROM and DVD Drive Problems (on page 112
)"
• Controller documentation
6 Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
7 • "Operating System Problems (on page 136)"
• "Contacting HP Technical Support or an Authorized
Reseller (on page 145
)"
8 • "Hardware Problems (on page 105)"
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
9 "General Diagnosis Flowchart (on page 92)"
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