134 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide
7. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving
power, if applicable.
8. Be sure the server ROM is up to date.
9. Be sure the controller drivers are up to date.
10. Be sure a valid IP address is assigned to the controller and that the
configuration settings are correct.
11. Run Insight Diagnostics ("HP Insight Diagnostics" on page 80
) and replace
failed components as indicated.
Network controller has stopped working
Action:
1. Check the network controller LEDs to see if any statuses indicate the source
of the problem. For LED information, refer to the network controller
documentation.
2. Be sure the correct network driver is installed for the controller and that the
driver file is not corrupted. Reinstall the driver.
3. Be sure no loose connections (on page 108
) exist.
4. Be sure the network cable is working by replacing it with a known functional
cable.
5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving
power, if applicable.
6. Be sure the network controller is not damaged.
7. Run Insight Diagnostics ("HP Insight Diagnostics" on page 80) and replace
failed components as indicated.
Network controller stopped working when an expansion board was added
Action:
1. Be sure no loose connections (on page 108) exist.
2. Be sure the server and operating system support the controller. Refer to the
server and operating system documentation.
3. Be sure the new expansion board has not changed the server configuration,
requiring reinstallation of the network driver.
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