Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ........................................................................................................ 29
Packaging and transporting guidelines .......................................................................... 30
Workstation guidelines ................................................................................ 30
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 32
Component replacement procedures .................................................................................................................. 32
Display assembly ............................................................................................................................... 32
Mylar shield (WWAN models only) .................................................................................................... 37
Thermal solution ............................................................................................................................... 38
Battery ............................................................................................................................................... 40
Solid-state drive ................................................................................................................................ 42
WWAN module (select models only) ................................................................................................. 44
Cameras ............................................................................................................................................. 47
Volume button board and cable ........................................................................................................ 51
Power board and cable ...................................................................................................................... 52
Display and touch cables ................................................................................................................... 53
Cable identication ............................................................................................................................ 54
Left USB board ................................................................................................................................... 55
Audio jack and cable .......................................................................................................................... 57
Right USB board ................................................................................................................................ 58
POGO pin (keyboard) connector cable .............................................................................................. 60
System board .................................................................................................................................... 61
WLAN antennas ................................................................................................................................. 65
Speakers ............................................................................................................................................ 68
WWAN antennas ................................................................................................................................ 70
Infrared camera LED board ............................................................................................................... 71
P sensor ............................................................................................................................................. 73
6 Using Setup Utility (BIOS) ............................................................................................................................. 75
Starting Setup Utility (BIOS) ................................................................................................................................ 75
Updating Setup Utility (BIOS) .............................................................................................................................. 75
Determining the BIOS version ........................................................................................................... 75
Downloading a BIOS update .............................................................................................................. 76
7 Using HP PC Hardware Diagnostics ................................................................................................................ 77
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 77
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 77
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 78
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