● If the image is blank, probably the printed plot is not present in the scanner, or it is facing up. Ensure
that the plo
t is in the scanner, facing down, and aligned according to the instructions; then try again.
● If the scanned plot appears horizontally, probably the printed plot is rotated in the scanner. Ensure
that the plo
t is aligned according to the instructions; then try again.
● If the scanned plot is clipped and not all of it is visible, probably the printed plot is not well aligned in
the scanner
. Ensure that the plot is aligned according to the instructions; then try again.
● If the scanned plot is smudged and shows ink smears, perhaps the printhead touched the paper
while prin
ting. Go back to the beginning and repeat the alignment plot, ensuring that the paper is
perfectly flat on the calibration tool.
● If the scanned plot shows other quality defects, perform a printhead recovery (see
Recover (clean)
the printheads on page 350), then try again.
● If the scanned plot is tilted to one side, but the plot is aligned with the paper edge, then the printed
plo
t is not well aligned on the scanner. Realign the printed plot on the scanner according to the
instructions, and try again.
● If the scanned plot is tilted to one side, and the paper edge is aligned with the scanner, but the
plo
t is not aligned with the paper edge, then the sheet of paper was not positioned correctly on the
calibration tool when the print was made. Go back to the beginning and reprint the alignment plot,
ensuring that the paper is well aligned on the calibration tool.
If these suggestions do not solve the problem, contact your service representative.
Manual printhead alignment
The following steps provide the complete procedure for this topic.
332 Chapter 12 Troubleshooting
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