HP rp5800 User Manual

Clearing and Resetting the CMOS ................................................................................................... 131
Appendix E Troubleshooting Without Diagnostics .................................................................................... 133
Safety and Comfort .......................................................................................................................... 133
Before You Call for Technical Support ............................................................................................. 133
Helpful Hints ..................................................................................................................................... 134
Solving Retail System-specific Problems ......................................................................................... 136
Solving General Problems ................................................................................................................ 137
Solving Power Problems .................................................................................................................. 140
Solving Diskette Problems ............................................................................................................... 141
Solving Hard Drive Problems ........................................................................................................... 144
Solving Media Card Reader Problems ............................................................................................. 147
Solving Display Problems ................................................................................................................. 149
Solving Audio Problems ................................................................................................................... 153
Solving Printer Problems .................................................................................................................. 155
Solving Keyboard and Mouse Problems .......................................................................................... 156
Solving Hardware Installation Problems ........................................................................................... 158
Solving Network Problems ............................................................................................................... 160
Solving Memory Problems ............................................................................................................... 163
Solving Processor Problems ............................................................................................................ 164
Solving CD-ROM and DVD Problems .............................................................................................. 165
Solving USB Flash Drive Problems .................................................................................................. 167
Solving Front Panel Component Problems ...................................................................................... 168
Solving Internet Access Problems .................................................................................................... 168
Solving Software Problems .............................................................................................................. 171
Contacting Customer Support .......................................................................................................... 172
Index ................................................................................................................................................................. 173
ix

HP rp5800 Specifications

General

Processor	Intel Core i3-2120 (3.3 GHz, 3 MB cache, 2 cores)
Memory	4 GB DDR3
Storage	500 GB SATA (7200 rpm)
Operating System	Windows 7 Professional (64-bit)
Ports	VGA, DisplayPort, serial, parallel, audio in/out, RJ-45
Power Supply	240W